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Shipping and Returns

Shipping

We strive to provide prompt service.
Orders are generally shipped within 4 business days (often earlier) and will arrive 3-5 days later, depending on your location.

We ship VIA United States Postal Service (USPS) or UPS to the US (whichever is most economical), and VIA UPS to Canada. If, for some reason, you require a different shipping method, please contact us to discuss your options.

After adding an item to your shopping cart, you will find a shipping estimator tool in the cart to give you an approximate shipping cost.


Canadian Customers: RubberTireChains.com has teamed up with UPS to provide a flat brokerage fee of $10.00 for all Canadian shipments of $200.00 or less. Please note that there will generally be other fees and taxes attached to the shipment. The total brokerage cost is usually around $35.00.

Return Policy

We stand behind our product 100%; however, if you wish to return your product, you may do so within 60 days of receiving it. Return shipping will be your expense. For information about when you can return the chains and how much you will be refunded, see our satisfaction guarantee page.

If a part of your chain has malfunctioned or broken, or if it doesn't fit properly, we will make sure the problem is resolved to your satisfaction. See our warranty page for more information about problems with the chains.

Return chains to:
J Esh Manufacturing
557 Sawmill Rd
New Providence, PA 17560

Please contact us before shipping your return. Be prepared to give us your order confirmation number.

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